Marnco Limited
Privacy Policy

Introduction

Marnco Limited (Marnco) is committed to respecting your privacy. By providing personal information to us, using our website, or obtaining services from us you agree to the terms andconditions of this policy.

In this policy:

• We, us, and our, refers to Marnco. For more information about us please see the “Contact us” section below.
• Personal information means identifiable information about you, for example your name, email, address, and telephone number. If you cannot be identified (for example, when personal information has been aggregated and anonymised) then certain parts of this policy may not apply to that information; and
• Website means our website and any of our online tool or applications.

When and how we may collect your personal information

The ways we may collect your personal information can be categorised into:

• Information you provide to us directly.
• Information which is collected automatically.
• Information we collect from third parties.

Information you provide to us directly
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The information you may provide to us may include:

• data allowing us to get in contact with you and your employees, officers and agents. This data may include your, your employees’, your officers’, or your agents’, name, email address, telephone number, postal address, or communication preferences.
• information contained in or relating to any communication that you send to us or that we send to you, for example via our website or social media. This data may include the communication content and metadata associated with the communication.

If you choose not to provide us with your personal information, then some functions and features on our website may not be available to you.

Information collected automatically – use of cookies

Our website may use "cookies", which are small data files that are stored on your computer when you visit a website. Cookies may be used to enhance or personalise your online browsing experience. You may configure your web browser to not accept cookies, however you may experience a loss of functionality as a result.

Information collected from third parties

We may collect personal information about you from third parties with your consent or where otherwise permitted by law (for example, where the source of the information is publicly available). When it is necessary, we will notify you that we have indirectly collected your personal information and inform you of your various rights in accordance with our legal obligations as soon as reasonably practicable.

Where you provide us with any personal information about a third party, you must have that third party's consent to do so. By providing us any third party personal information, you warrant that you have that third party's permission to provide that information to us.

How we use your personal information

We may use your personal information to:

• engage and support – communicate with and support our ongoing relationship with you, including by keeping records of our e–mail communications and other correspondence with you;
• transactions – to provide our services, provide you with information in respect of our services, generate invoices and other payment–related documentation.
• other business purposes – improve our services and provide you with offerings about our goods or services that may be of interest to you;
• health and safety – monitor and maintain records of visitors and suppliers who are or have been on our premises;
• compliance – comply with any legal requirements or protect your interests or the interests of another natural person;
• marketing – if you opt–in to receive information from us, we may use your personal information to contact you with the information you have opted–in to receive. You can unsubscribe from our direct marketing, or change your contact preferences, by contacting us;
• record keeping and reporting – create and maintain our databases and business records generally;
• risk management – obtain or maintain insurance, manage risks or obtain professional advice;
• security – to detect and prevent any illegal activity that may threaten us, or any of our services; and
• other – carry out any other purpose as disclosed to you.

How we may share your personal information

We may disclose your personal information:

• to our related companies and advisory groups to the extent required to support the provision of goods and services to you;
• to third parties, including suppliers and delivery service providers, who assist us to deliver and provide our goods and services to you;
• to other third party service providers such as IT services, data analysis, e-mail and direct mail delivery services, courier companies, electronic data storage, transmission andmanagement, payment and credit card processing, and other such services;
• to regulators, law enforcement bodies, government agencies, courts or other third parties where it is necessary to comply with any legal requirements, or to exercise,establish or defend our legal rights; and
• where the disclosure is otherwise required by law or in order to protect your interests or the interests of another natural person.

The third parties to whom we disclose your personal information may be located within oroutside New Zealand. Where any disclosure is to an overseas third party we will make that disclosure in accordance with the requirements set out in the Privacy Act 2020 (Privacy Act).

We may also disclose information about you to anyone else you authorise us to disclose that information to.

Security

We take our data storage and website security seriously and will take reasonable steps to keep any personal information we hold about you secure. Please notify us immediately if you becomeaware of any breach of security.

Your rights

Under the Privacy Act, you have certain rights in connection with your personal information, including rights to request access to, and correction of, your personal information.

These rights are subject to certain limitations and exceptions as set out in the Privacy Act.

If you wish to exercise any of your rights described above, please contact our Privacy Officer using the details below.

Changes to this policy

Please take the time to review this policy regularly as we may review it and make changes toreflect changes in legislation, codes of practice, our business and the products and services weprovide to you. We will post updates on our website.

Contact us

If you have any questions or concerns about this policy, you can contact our Privacy Officer by:

• email at nicola.frampton@marnco.com
• phone at +64 27 243 7020 or
• write to us at 190A Maunganui Road, Mount Maunganui, Attention: Nicola Frampton.